Trainee Days 2023: Trainees from PAKi and vPOOL learn, laugh and network together
During our “Trainee Days 2023”, our young colleagues took the opportunity to expand their skills and learn, laugh, cook, and network together. Over two days in April, apprentices from different divisions of the Faber Group took the opportunity to meet. This year, the PAKi trainees were guests at our vPOOL headquarters in Wörnitz. The organization was carried out by Nadja Watzke, a trainer and Customer Service Support Expert, together with the active trainees from vPOOL.
The givve® card and the „Voluntary Commitment“ of vPOOL employees
The givve card has been available at vPOOL since October 2020. And no, it's not a spelling mistake: the givve card is a voucher card that is used as a collection card of no-cash bonuses for employees. The activities completed are entered by the employees themselves, like with any bonus booklet. Then when a full bonus booklet is returned to HR, a grant is loaded onto the givve card. This, in turn, can then be redeemed like any gift voucher at various points of acceptance.
vPOOL rüstet AED-Koffer auf
The logistics company for reusable food crates vPOOL Logistics GmbH now has an Automated External Defibrillator on its premises. This is registered online and can also be used by external parties in an emergency.
vPOOL Boys‘ Day 2023
"Office work is only for women..." - The company vPOOL Logistics GmbH would like to counteract this cliché by participating in this year's Boys' Day on 27.04.2023.
Tandem model at vPOOL
Since the end of March 2023, a new and extremely successful working model has been established within vPOOL: tandem pairing between key account managers from the sales team and employees from Customer Service Support. This fixed division of the customer structure means that one employee from each of the two teams of office and field staff works permanently with a defined customer pool. The result of this collaboration is remarkable: Our customers now always have a personal contact person, which improves communication and allows processes to be viewed and optimized more precisely.
System changeover on 20. October 2023
Dear Customers and Partners of vPOOL, we would like to inform you in advance that we will be carrying out an important system change-over approximately four weeks from now. Due to this system update, we will not be able to process orders and customer accounts within the period from Friday, 20.10.2023 at 12 pm, to Sunday, 22.10.2023. Also the operation of our digital management system poolbook will not be available for you during this period. We ask for your understanding for this measure, which will enable us to offer our services in an even more efficient and reliable manner for you in the future.